We help your Delivery Systems Flow
Flowency is a Delivery Improvement and Business Change consultancy specialising in optimising delivery for value flow and driving lasting, transformational change. Enhancing efficiency, maximising value.
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Flowency
/ˈfloʊənsi/ • noun
The quality or condition of being fluent in flow and achieving optimal flow in your delivery organisation.
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Enhancing operational efficiency, fostering strategic alignment and building internal capability.
Visualise and optimise FLOW at all altitudes in the delivery organisation. From strategy formulation, lean portfolio coordination to execution, we deliver insights and practical solutions designed to elevate your delivery performance and value outcomes, ensuring resilience and adaptability in an ever-evolving market landscape.
Immediate impact and sticky change
Flowency delivers rapid and sustainable improvements in delivery efficiency, leading to significant reductions in lead times and increases in value delivery and strategic alignment. Starting with where you are today, we help bring clarity,focus and stability, then optimise for flow. Our context-sensitive approach ensures that change is not imposed. By leveraging your data insights and our experience, we help you pursue evolutionary, continuous improvement, building internal capability and ensuring changes stick.

We won't tell you the way; we help you find your way.

Who we work with

Friends we've helped get flowing

Our approach


Adaptive Delivery

Framework agnostic, method diverse, value focused.

Our adaptive delivery approach is framework agnostic and method diverse, drawing from the best practices of agile, lean, waterfall and JFDI approaches, combined with our years of experience and hard earned insights, to apply the most contextually relevant solutions for your organisational context and maturity.

An image of Tom Cruise from the film Jerry Maguire, shouting 'show me the money' down the telephone

Value Outcome Leadership

Ensure delivery work systems are Value-Orientated not Process-Centric, from economic frameworks for prioritisation at the portfolio, value stream mapping, to aligned value outcome delivery. Recognise types of value and value profiles such as decay and growth, and deliver them appropriately.

Work System Optimisation

Optimise workflows and process to increase delivery rates, improve forecasting and transparency and enhance output quality. Build internal capabilities and implement contextually aligned improvements for sustainable growth.

Tooling & Transparency

Utilise context-specific tools and data to enable empirical delivery forecasting and economic prioritisation. Ensure data-driven improvements for an evolved and streamlined delivery system.

Team Coaching & Dynamics

Foster belonging, direction, mastery, and purpose through Product-Led Organization structures. Enhance team engagement and well-being to boost productivity and innovation, creating a dynamic and motivated delivery organisation.

Value Outcome Leadership

Ensure delivery work systems are Value-Orientated not Process-Centric, from economic frameworks for prioritisation at the portfolio, value stream mapping, to aligned value outcome delivery. Recognise types of value and value profiles such as decay and growth, and deliver them appropriately.

Work System Optimisation

Optimise workflows and process to increase delivery rates, improve forecasting and transparency and enhance output quality. Build internal capabilities and implement contextually aligned improvements for sustainable growth.

Tooling & Transparency

Utilise context-specific tools and data to enable empirical delivery forecasting and economic prioritisation. Ensure data-driven improvements for an evolved and streamlined delivery system.

Team Coaching & Dynamics

Foster belonging, direction, mastery, and purpose through Product-Led Organization structures. Enhance team engagement and well-being to boost productivity and innovation, creating a dynamic and motivated delivery organisation.

FLOW

Fluent in Flow

Delivery Flow

Operational flow measures the efficiency of work processes and how well tasks move through the organisation. By focusing on work throughput, cycle time, and work-in-progress (WIP) limits, organisations can improve the speed and predictability of delivering value. Streamlining these processes ensures that tasks are completed efficiently and bottlenecks are minimised, leading to a smoother and more predictable workflow.

Flow Economics

Flow economics assesses the financial health of the workflow, measuring how effectively work done translates to value. Understanding the economic impact of workflow decisions helps prioritise improvements that deliver the most valuable outcomes, ensuring that resources are allocated effectively to enhance profitability.

Team Flow

Team flow evaluates how well information is communicated within the organisation, optimising the communication network and the dynamics of the organisation as a Complex Adaptive System. Emphasising information transparency, effective communication channels, and knowledge sharing ensures timely and accurate information flow to support decision-making and coordination. This approach recognises the organisation as an interconnected network rather than a rigid hierarchy or siloed teams, facilitating better collaboration, innovation and adaptability.

Flowency can be applied in...

  • Software and Digital Delivery

  • Digital Transformation

  • Service Management and IT Operations

  • Finance, Procurement, People and Marketing

  • All other areas of your organisation where work needs to flow

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